Ordering & Fitment
How do I know which cover fits my truck?
Use the fitment finder on the homepage to narrow down your truck details, then contact us and we will confirm fitment before you order.
Can I order if I am not sure about my bed length?
Yes. Reach out before ordering and we will verify your truck details so you do not end up with the wrong cover.
Do you sell covers for all truck brands?
We focus on common fitments for Ford, Chevrolet, GMC, Ram, Toyota, and Nissan pickup trucks. If you do not see your truck covered, contact us and we will tell you what is available.
Shipping
Do you offer free shipping?
Yes. Standard ground shipping is free to the contiguous 48 US states. Alaska and Hawaii orders may require a separate quote.
How long does shipping take?
Most orders ship from the manufacturer within 1 to 3 business days. Transit time is usually 3 to 7 business days after shipment.
Do you ship internationally?
Not at this time. We currently ship to US addresses only.
Returns & Warranty
What is your return policy?
Unused, unopened products in original packaging may be returned within 30 days of delivery. A restocking fee may apply unless the return is caused by our error, a defect, or shipping damage.
What if I receive a damaged product?
Contact us within 48 hours of delivery with photos of the product and packaging. We will coordinate a replacement or refund at no cost to you.
Are these covers covered by warranty?
Yes. Products are backed by the manufacturer's standard warranty. Coverage varies by brand and product, and we help coordinate warranty claims when needed.
Pricing & Payment
Why is the price similar across different stores?
Many truck accessory brands enforce minimum advertised pricing. That means most authorized sellers advertise the same price and compete on fitment help, service, and support.
What payment methods do you accept?
We accept major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Do you charge sales tax?
Sales tax is calculated at checkout based on your shipping destination and the applicable state rules.
Contact
How do I reach customer support?
Email sales@pickupaccess.com or call (727) 660-2555 Monday through Friday, 9 AM to 5 PM EST. We respond within 1 business day.